- Description
- Shipping
- Returns & Warranty
- Packaging
DELIVERY & SHIPPING
Delivery Time= Processing Time + Shipping Time
Processing time - It differs from product to product. It is requested 3-5 business days to handcraft if there are no special circumstances. Please refer to a more accurate processing time noted under the product page add-to-cart button.
Shipping time - Many factors can affect transportation time. We make every effort to ship your product out as soon as possible within the time frame that is listed on each product page.
1.Standard Shipping
To US: 8-13 Business Days
To Other Countries: 15-21 Business Days
2.Expedited Shipping
To US: 3-5 Business Days
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible. Please see here for the full list of terms and conditions for our refund and exchange policy.
What's In the package
Every order is delivered in our elegant custom name necklace package. Included, you'll find your item in our Resvivi soft touch pouch, Certificate of Authenticity, free gift, a personalized gift message and our custom designed necklace folder. If you choose a personalized pendant box, your item will be shipped in that box. Your order is gift-giving ready!
Description
Shipping
DELIVERY & SHIPPING
Delivery Time= Processing Time + Shipping Time
Processing time - It differs from product to product. It is requested 3-5 business days to handcraft if there are no special circumstances. Please refer to a more accurate processing time noted under the product page add-to-cart button.
Shipping time - Many factors can affect transportation time. We make every effort to ship your product out as soon as possible within the time frame that is listed on each product page.
1.Standard Shipping
To US: 8-13 Business Days
To Other Countries: 15-21 Business Days
2.Expedited Shipping
To US: 3-5 Business Days
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
Returns & Warranty
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible. Please see here for the full list of terms and conditions for our refund and exchange policy.
Packaging
What's In the package
Every order is delivered in our elegant custom name necklace package. Included, you'll find your item in our Resvivi soft touch pouch, Certificate of Authenticity, free gift, a personalized gift message and our custom designed necklace folder. If you choose a personalized pendant box, your item will be shipped in that box. Your order is gift-giving ready!
Customer Reviews
My mother in law loved this ring! Their customer service is also amazing! Originally the first ring was shipped to the wrong location. The seller without hesitation custom made another one without charge and mailed one to the correct location within 2 weeks. She loved it so much she cried happy tears.
This turned out perfectly. No errors in the spelling of the names or in the correct birthstones.
The ring is beautiful. I was worried that it would be one of those rings that look good online but then you get it and it turns out to be clunky and gaudy. Definitely not the case here. I love it!
This is my first mother's ring. It's so much more than I expected. Yeah, when I first saw it I got very emotional. My youngest child passed away at a very young age so having a mother's ring or any other kind of memoranda is painful and heavily avoided. This is new for me. I love it. No, I can't afford gold and real gems but that's not the point. Seeing both of my boys' names and their birth stones means more than anyone will ever know. This ring is beautiful and fits perfectly. Yeah, the lettering is small but it IS visible. I also love that I was able to add a secret message on the inside of the band, just between me and God. Oh, my heart. Thank you to the seller for this amazing gift.
