- Description
- Shipping
- Returns & Warranty
- Packaging
DELIVERY & SHIPPING
Delivery Time= Processing Time + Shipping Time
Processing time - It differs from product to product. It is requested 3-5 business days to handcraft if there are no special circumstances. Please refer to a more accurate processing time noted under the product page add-to-cart button.
Shipping time - Many factors can affect transportation time. We make every effort to ship your product out as soon as possible within the time frame that is listed on each product page.
1.Standard Shipping
To US: 8-13 Business Days
To Other Countries: 15-21 Business Days
2.Expedited Shipping
To US: 3-5 Business Days
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible. Please see here for the full list of terms and conditions for our refund and exchange policy.
What's In the package
Every order is delivered in our elegant custom name necklace package. Included, you'll find your item in our Resvivi soft touch pouch, Certificate of Authenticity, free gift, a personalized gift message and our custom designed necklace folder. If you choose a personalized pendant box, your item will be shipped in that box. Your order is gift-giving ready!
Description
Shipping
DELIVERY & SHIPPING
Delivery Time= Processing Time + Shipping Time
Processing time - It differs from product to product. It is requested 3-5 business days to handcraft if there are no special circumstances. Please refer to a more accurate processing time noted under the product page add-to-cart button.
Shipping time - Many factors can affect transportation time. We make every effort to ship your product out as soon as possible within the time frame that is listed on each product page.
1.Standard Shipping
To US: 8-13 Business Days
To Other Countries: 15-21 Business Days
2.Expedited Shipping
To US: 3-5 Business Days
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
Returns & Warranty
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible. Please see here for the full list of terms and conditions for our refund and exchange policy.
Packaging
What's In the package
Every order is delivered in our elegant custom name necklace package. Included, you'll find your item in our Resvivi soft touch pouch, Certificate of Authenticity, free gift, a personalized gift message and our custom designed necklace folder. If you choose a personalized pendant box, your item will be shipped in that box. Your order is gift-giving ready!